30-Days Easy & Free Returns
At April Vibes, your satisfaction is our priority. If you’re not completely happy with your purchase, you can return it within 30 days of delivery — completely free of charge.
Return Policy Details
Return Window: 30 days from the date of delivery
Return Method: By mail
Return Shipping Cost: Free – we cover it
Return Label: Provided as a downloadable and printable prepaid label
Item Condition: Must be unused, in original condition and packaging, with all tags and accessories included
Restocking Fee: None
How to Return an Item
Contact Us: Email us at support@aprilvibes.shop with your order number and reason for return.
Receive Instructions: Our team will email you the return authorisation and prepaid shipping label.
Package the Item: Repack the item securely in the original packaging.
Ship the Return: Attach the prepaid label and drop off the package at your nearest carrier location as instructed.
Refunds
Processing Time: Refunds are processed within 7 business days of receiving and inspecting your return.
Refund Method: Refunded to your original payment method.
Notification: You’ll receive a confirmation email once your refund has been issued.
Exchanges
Need a replacement or have an issue with your order? Just reach out to us at support@aprilvibes.shop or call +44 7413 277360 and we’ll help you out!
Non-Returnable Items
Some items may not be eligible for return due to hygiene or safety reasons. These will be clearly marked as “non-returnable” in the product description.
Contact Information:
Phone: +44 7413 277360
Mail: support@aprilvibes.shop
Support: Monday–Friday: 9:00 AM to 5:00 PM